Cookie Policy

Navigating the currents of your data privacy with transparency and trust.

Last Updated: October 24, 2023

Setting the Course

Welcome to Charted ("we," "us," or "our"). Our mission is to help you navigate the path from dream to achievement. Just as any successful voyage requires a clear understanding of the vessel and the waters, using our website and services requires a clear understanding of how we handle your data.

This Cookie Policy explains what cookies are, how we use them on our website, and your choices regarding their use. We believe in transparency and want to ensure that your journey with Charted is not only productive but also secure and respectful of your privacy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Think of cookies as a captain's logbook. They record specific interactions and preferences so that when you return, the environment is already adjusted to your liking. They do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be "Session Cookies" (which are deleted when you close your browser) or "Persistent Cookies" (which remain on your device until they expire or you delete them). We use both to ensure our goal-setting tools function seamlessly.

How We Use Cookies

At Charted, we use cookies to transform vague ambitions into a clear, navigable course. Specifically, we use them for the following purposes:

  • Authentication: To identify you when you visit our website and as you navigate our goal-setting framework.
  • Status: To determine if you are logged into our software.
  • Personalization: To store information about your preferences and to personalize the website for you (e.g., your preferred goal layout).
  • Security: To protect your user account, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  • Analysis: To help us analyze the use and performance of our website and services, ensuring we are always improving the tools you use to grow.

Types of Cookies We Use

We classify the cookies used on Charted into four distinct categories. Understanding these categories helps you make informed decisions about your privacy settings.

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

Key Partners

Google Analytics: We use Google Analytics to measure how you interact with our website to improve your experience. To learn more about Google Analytics privacy practices, visit the Google Privacy & Terms page.

Payment Processors: If you purchase a premium plan, our payment processors may use cookies to securely process your transaction and prevent fraud.

Managing Your Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

Browser Controls

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Safari: Preferences > Privacy
  • Firefox: Options > Privacy & Security
  • Edge: Settings > Site permissions > Cookies and site data

Common Questions

We know legal policies can be dense. Here are answers to the most common questions our users ask about their data.

No. Charted does not sell your personal data. We use cookies primarily to improve the functionality of our goal-setting tools and to analyze how our service is used so we can make it better.

No, cookies are not inherently harmful. They are simple text files. They cannot carry viruses or install malware on your computer. However, some people prefer to block them for privacy reasons, which is why we offer you control over them.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other technologies, please email us.

Ready to talk?

Our support team is here to help you navigate any concerns.

Email Privacy Team

Charted Inc.
123 Navigator Way, Suite 400
San Francisco, CA 94107